We have also worked closely with government agencies to support all customers impacted by the coronavirus, implementing various measures such as loan payment holidays. From the start of this crisis, we have taken responsibility in safeguarding the health of our staff and customers, while ensuring that services continue to be provided. Social life is gradually resuming, but caution is still paramount, as the virus is certainly not beaten yet. In many countries, the large-scale rollout of vaccines is well under way or even in its final stages. At the same time, the coronavirus crisis is still high on the agenda. Over the past few months, we have been using all our knowledge and expertise – via our broad network of insurance agents, experts and repairers – to ensure that the claims of the customers affected are settled quickly and properly. We fully support the agreement reached following the talks held between Assuralia (the federation of the Belgian insurance sector) and the authorities, which provides greater security for all victims. We would once again like to express our heartfelt sympathy to everyone directly affected, as well as our deep appreciation to all the relief workers and volunteers who have been working tirelessly on behalf of the victims. KBC Group: Third-quarter result of 601 million eurosĮarly in the third quarter, Belgium was confronted with the devastating consequences of heavy flooding in a number of provinces. Outside trading hours - Regulated information*īrussels, 12 November 2021 (07.00 a.m.